Our terms, clearly stated.

These terms govern your use of the Dubai Best Brand website and any purchases made through it. Operated by PRINCE LUXURY GARMENTS TRADING LLC, Trade License No: 1285128, regulated by the Dubai Department of Economy and Tourism (DET). Last updated: September 10, 2026.

About the business

This website is operated by PRINCE LUXURY GARMENTS TRADING LLC (Trade License No: 1285128), a company registered and regulated by the Dubai Department of Economy and Tourism (DET), Dubai, United Arab Emirates, trading under the brand name Dubai Best Brand. By accessing or using this website you agree to be bound by these Terms of Service.

Products and descriptions

We make every effort to ensure that product descriptions, images, and specifications published on this website are accurate and up to date. However, colours may appear differently depending on your screen settings. We reserve the right to correct any errors or inaccuracies and to update product information at any time without prior notice. All products are subject to availability.

Enquiries and orders

This website facilitates product enquiries and orders primarily through WhatsApp. An enquiry does not constitute a binding order. A sale is completed only when we confirm product availability and agree on delivery terms with the customer via WhatsApp or other communication channels. We reserve the right to decline any order at our discretion.

Pricing

All prices displayed are indicative and quoted in UAE Dirhams (AED) unless otherwise stated. Prices may vary based on product specifications, quantities, and prevailing market conditions. Final pricing is confirmed at the time of order confirmation. We reserve the right to change prices at any time without prior notice.

Delivery

We offer delivery within Dubai and across the UAE. Delivery timelines, fees, and conditions are agreed upon at the time of order confirmation. Delivery schedules may be affected by circumstances beyond our control, including but not limited to weather, logistics disruptions, or public holidays. We will communicate any delays promptly.

Returns and exchanges

We want you to be satisfied with your purchase. If a product is received in a damaged or defective condition, please contact us within 48 hours of delivery with photographic evidence. Returns and exchanges for change-of-mind purchases are considered on a case-by-case basis. Custom or made-to-measure orders may not be eligible for return. Our return policy operates in accordance with the UAE Consumer Protection Law (Federal Law No. 15 of 2020 and its Executive Regulations).

Intellectual property

All content on this website, including text, images, logos, and design elements, is the property of PRINCE LUXURY GARMENTS TRADING LLC or its licensors and is protected by applicable UAE and international intellectual property laws. You may not reproduce, distribute, or use any content from this website without our prior written consent.

Limitation of liability

To the maximum extent permitted by UAE law, PRINCE LUXURY GARMENTS TRADING LLC shall not be liable for any indirect, incidental, or consequential loss or damage arising from your use of this website or from products purchased through it. Our total liability to you shall not exceed the amount paid for the product giving rise to the claim.

Governing law and jurisdiction

These Terms of Service are governed by the laws of the United Arab Emirates and, where applicable, the laws of the Emirate of Dubai. Any dispute arising from or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts of Dubai, UAE.

Changes to these terms

We reserve the right to update these Terms of Service at any time. Changes will be posted on this page with an updated date. Your continued use of the website after any changes constitutes your acceptance of the revised terms.

Contact us

For any questions relating to these terms, please contact us via WhatsApp at WhatsApp.